Full Time Customer Service

Averitt Express
Cookeville, TN
Nov 01, 2017


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Job Overview:

Have you always wanted a rewarding career with a stable company that offers both personal and professional growth? Then Averitt has the perfect opportunity for you!

Averitt is currently seeking Customer Service Specialists to help grow our National Call Center team in Cookeville, Tennessee.

Positions starting August 28, 2017

Averitt's Customer Service Specialists play an important role by acting as our customers' primary point-of-contact. These professionals use their excellent computer and communication skills to assist our customers with their shipment requests. 

Some of the daily responsibilities of this position include:
- Handling customer requests
- Tracing
- Accounts Payable and Receivable
- Data Entry
- Completing required reporting
- Maintaining regular, predictable attendance

This full-time position is available in eight-hour shifts between the hours of 6:00 a.m. and 6:00p.m. Monday through Friday.

Check out these many benefits of being a full-time Averitt Associate:
- Family & individual Cigna medical coverage with 2 choices (PPO or high deductible health plan), dental, vision, prescription and hearing benefits package ALL starting as low as 
- $68.75 per week for family 
- $27.90 per week for unmarried individuals
With the option of reduced medical premiums if you participate in the upcoming year's wellness initiatives.

- PTO (Paid Time Off/ vacation)
- 8 paid holidays (after 90 days)
- Profit Sharing and 401(k) plans
- Company-paid life insurance and short-term disability benefits
- On-site fitness & wellness center
- Wells Fargo banking products 
- Flexible spending accounts
- Wellness programs available
- Referral rewards- cash bonuses for referrals
- Weekly direct payroll deposits
- Career advancement opportunities - Averitt promotes from within!
- Associate discounts (on vehicles, computers, cell phone service, etc.)
- A professional atmosphere with quality people since 1971!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

- Must be 18 years of age
- High School Diploma or GED

Hiring States:

  • Alabama
  • Arkansas
  • Georgia
  • Kentucky
  • Louisiana
  • Maryland
  • Michigan
  • Mississippi
  • Missouri
  • North Carolina
  • Ohio
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • West Virginia
  • Wisconsin

Hiring Requirements

Minimum Age 21
Minimum Experience 12 months
License Type Class A
Trailer Experience Accepted Van, Flatbed
Driving Preference Regional
Allowable Moving Violations N/A
Allowable Preventable Accidents 2
Hazmat Endorsement No
DWI/DUI Accepted 5 years

Company Benefits

Bonuses Yes
Paid Orientation Yes
Profit Sharing Yes
Retirement Plan Yes
Dental Insurance Yes
Vision Insurance Yes


Time Away From Home Varies by position
Lease Purchase No
Rider Program Spouse Yes
Rider Program Child No
Pets No